Help Center & FAQ

Alt Sound Cave is built specifically for alternative music enthusiasts. Our key differentiators include expert human curation, deep catalogs including rare releases, lossless audio streaming, extensive editorial content, and a community of like-minded listeners.

Alt Sound Cave is designed for music lovers who want to discover and explore alternative music in depth. We cater to audiophiles, collectors, DJs, producers, and anyone who finds mainstream streaming services lacking in alternative content.

Alt Sound Cave is a premium, members-only platform. To join, you'll need to request membership through our website. Once approved, you'll receive an invitation to create your account.

We accept Visa and Mastercard credit cards.

Yes, you can cancel your membership at any time. Please visit our Customer Service site to manage your subscription. When you cancel, your access will continue until the end of your current billing period.

Alt Sound Cave offers multiple streaming quality options: Standard (256 kbps AAC), High (320 kbps AAC), and Lossless (FLAC up to 24-bit/96kHz).

Alt Sound Cave is available on web browsers, iOS devices, Android phones and tablets, desktop apps for Windows and macOS, and smart speakers including Sonos, Chromecast, and AirPlay.

On the login page, click the "Forgot password?" link. Enter the email address associated with your account, and we'll send you a password reset link.

You can reach our technical support team via email at [email protected] or through the contact form on our website.