Terms of Service

Please read these terms carefully before using our platform.

TERMS OF SERVICE

Last Updated: February 05 2026

THESE TERMS OF SERVICE ARE IMPORTANT. PLEASE TAKE THE TIME TO READ THEM CAREFULLY. WHEN YOU ACCESS OR USE OUR WEBSITE (THE "SITE") OR SERVICES, YOU'RE AGREEING TO FOLLOW THESE TERMS AND ALL RELATED POLICIES WE'VE INCORPORATED HERE. AS A USER OR CUSTOMER, IT'S YOUR RESPONSIBILITY TO REVIEW THESE TERMS BEFORE YOU START USING THE SITE. IF ANY PART OF THESE TERMS DOESN'T WORK FOR YOU, PLEASE DON'T USE OUR SITE OR SERVICES.

ARBITRATION NOTICE: These terms require you to resolve disputes through binding arbitration and include a waiver of your right to participate in class actions. We've explained this in detail below.

BILLING STATEMENT NOTICE: When you check your payment statement, you'll see "altsoundcave.com +1(855)948-0324" as the charge description.

This agreement (we'll call it the "Agreement" or "Terms") is a binding contract between you and Vortex Media Inc (referred to as "Vortex Media Inc"), a company operating from 330 ARROWHEAD LANE Jasper TN 37347 USA. These Terms replace any previous agreements you may have had with us.

OVERVIEW

Vortex Media Inc operates the Site at altsoundcave.com. When you see "we," "us," or "our" throughout these Terms, we're referring to Vortex Media Inc. We're making this Site available to you—along with all its information, tools, and services—as long as you accept and follow these terms, conditions, policies, and notices.

When you visit our Site or purchase something from us, you're participating in our "Service" and agreeing to these terms and conditions. This includes any additional terms and policies we reference here or link to. These Terms apply to everyone who uses the Site, whether you're browsing, selling, buying, or contributing content. If there's ever a conflict between this Agreement and any additional terms we reference, those additional terms will take priority.

Take your time reading these Terms before you access or use our Site. By using any part of the Site, you're showing that you agree to these Terms. If you can't agree to all of them, then you shouldn't access the Site or use our Services. When we offer these Terms, your acceptance is limited strictly to what's written here.

We'll add new features and tools to the Site from time to time, and those additions will also be covered by these Terms. You can always find the most recent version of the Terms on this page. We may update, modify, or replace any part of these Terms by posting changes to our Site. It's up to you to check back periodically for updates. If you continue using the Site after we post changes, that means you accept those changes.

SECTION 1 - GENERAL TERMS

By accepting these Terms, you're confirming that you've reached the age of majority where you live, or that you're of legal age and have given us permission for any minor dependents to use the Site.

Our products and Site can only be used for legal purposes. You can't use them for anything illegal or unauthorized, and you must comply with all applicable laws in your area (this includes things like traffic laws if relevant).

Don't transmit viruses, worms, or any other destructive code through our services.

Breaking or violating any of these Terms may result in immediate termination of your access to our Services.

SECTION 2 - ACCOUNT TERMS

To create an account with us, you'll need to provide your full legal name, a current email address, and any other information we request to complete the registration process.

You're responsible for keeping your account password secure and confidential. You're also responsible for all activity that happens under your account, so let us know right away if you suspect any unauthorized use.

You must be a real person to open an account—accounts registered by "bots" or automated methods aren't allowed.

Your login credentials are for your personal use only. Sharing your login information or allowing others to access your account is prohibited.

You can only maintain one active account at a time.

We reserve the right to refuse service, close accounts, remove or edit content, or cancel orders at our discretion.

SECTION 3 - MODIFICATIONS TO THE SERVICE AND PRICES

Our service prices may change at any time without notice.

We can modify or discontinue the Service (or any part of it) at any time, with or without notice.

We won't be liable to you or any third party for any modifications, price changes, suspensions, or discontinuation of the Service.

SECTION 4 - PRODUCTS OR SERVICES

Some products or services might only be available online through the Site, and these may have limited quantities or be subject to returns or exchanges only as outlined in our Return Policy.

We've done our best to display colors and images of our products as accurately as possible, but we can't guarantee that your device's display will show colors perfectly.

We reserve the right to limit sales of our products or Services to any person, geographic region, or jurisdiction, and we may exercise this right case-by-case. We can also limit the quantities of any products or services we offer. Product descriptions and pricing are subject to change at any time without notice, and we may discontinue any product at any time. Any offer for products or services on this Site is void where prohibited.

We don't guarantee that the quality of any products, services, information, or materials you purchase or obtain will meet your expectations, or that errors in the Service will be corrected.

SECTION 5 - BILLING AND ACCOUNT INFORMATION

When you make a purchase, we may refuse or place a hold on any order you place with us. We might limit or cancel quantities purchased per person, household, or order. These restrictions could apply to orders using the same customer account, credit card, or billing/shipping address. If we make changes or cancel an order, we'll try to notify you using the email or billing address/phone number you provided at the time of order.

You agree to provide current, complete, and accurate purchase and account information for all purchases. You must promptly update your account with any changes to your email address, credit card numbers, expiration dates, and billing address so we can complete your transactions and contact you when needed.

SECTION 6 - OPTIONAL TOOLS

We might provide you with access to third-party tools that we don't monitor, control, or have any input over.

You acknowledge that we provide access to these tools "as is" and "as available" without any warranties, representations, or conditions, and without any endorsement. We have no liability whatsoever arising from your use of optional third-party tools.

If you choose to use optional tools offered through the Site, you do so at your own risk and should review the relevant third party's terms. In the future, we may offer new services or features through the Site, which will also be subject to these Terms.

SECTION 7 - THIRD-PARTY LINKS

Some content, products, and services available through our Service might include materials from third parties.

Third-party links on this Site may direct you to websites that aren't affiliated with us. We're not responsible for examining or evaluating the content or accuracy of these third-party materials or websites, and we don't warrant and assume no liability for any third-party materials, websites, products, or services.

We're not liable for any harm or damages related to purchasing or using goods, services, resources, content, or transactions involving third-party websites. Please review the third party's policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions about third-party products should be directed to the third party.

SECTION 8 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us creative ideas, suggestions, proposals, plans, or other materials—whether online, by email, mail, or otherwise (we'll call this "feedback")—you agree that we can use, edit, copy, publish, distribute, translate, and exploit this feedback in any media at any time, without restriction or compensation to you, for any purpose we choose.

We're under no obligation to keep any feedback confidential, pay you for it, or respond to it.

We may, but aren't obligated to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or violates any party's intellectual property or these Terms.

You agree that your comments won't violate any third party's rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your comments won't contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could affect the Service's operation. You can't use a false email address, pretend to be someone else, or mislead us or third parties about the origin of any comments. You're responsible for any comments you make and their accuracy. We don't take responsibility and assume no liability for any comments posted by you or any third party.

SECTION 9 - PERSONAL INFORMATION

The information you submit through the Site is governed by our Privacy Policy.

SECTION 10 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our Site or Service might contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We have the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (even after you've submitted your order).

We're not required to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. No specified update or refresh date on the Site or any related website means that all information has been modified or updated.

SECTION 11 - PROHIBITED USES

In addition to other restrictions outlined in these Terms, you're prohibited from using the Site or its content to:

a. engage in any unlawful activities;

b. solicit others to perform or participate in unlawful acts;

c. violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;

d. infringe upon or violate our intellectual property rights or the intellectual property rights of others;

e. harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

f. submit false or misleading information;

g. upload or transmit viruses or any other type of malicious code that could affect the functionality or operation of the Service, other websites, or the Internet;

h. collect or track personal information of others;

i. spam, phish, pharm, pretext, spider, crawl, or scrape;

j. engage in any obscene or immoral activities; or

k. interfere with or circumvent the security features of the Service, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.

SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We don't guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We don't warrant that results obtained from using the Service will be accurate or reliable.

You understand that we may suspend or discontinue the Service at any time for any period, without notice to you.

You expressly agree that your use of the Service is at your sole risk. The Service and all products and services delivered to you through the Service are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied. This includes all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Vortex Media Inc, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product. This includes, but is not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of using the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

Because some states or jurisdictions don't allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions shall be limited to the maximum extent permitted by law.

SECTION 13 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Vortex Media Inc and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand—including reasonable attorneys' fees—made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 14 - CANCELLATION AND REFUND POLICY

Depending on your purchase, our cancellation and refund policies may vary. Please review the specific cancellation and refund terms that apply to your purchase at the time of transaction. Generally speaking:

a. Subscriptions may be cancelled at any time through your account settings, but refunds may not be available for the current billing period.

b. Digital products, once accessed or downloaded, may not be eligible for refunds unless required by applicable law.

c. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, unauthorized or illegal transactions, or errors in product or pricing information.

If we cancel your order, we'll attempt to notify you using the email or billing information you provided. We may also refuse or limit orders that appear to be placed by dealers, resellers, or distributors in our sole judgment.

For specific details about refunds related to your particular purchase, please contact our customer support at [email protected].

SECTION 15 - SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will still be enforceable to the fullest extent permitted by law, and the unenforceable portion will be deemed severed from these Terms. This determination won't affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

Both parties' obligations and liabilities that were incurred before the termination date shall survive the termination of this Agreement for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or by discontinuing your use of our Site.

If, in our sole judgment, you fail to comply with any term or provision of these Terms, or we suspect that you have failed to do so, we may also terminate this Agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our Services (or any part of them).

SECTION 17 - INTELLECTUAL PROPERTY RIGHTS

You acknowledge and agree that all Vortex Media Inc trademarks, copyrights, trade names, service marks, logos, and brand features, as well as product and service names, are trademarks that remain the property of Vortex Media Inc. You agree not to display or use the Vortex Media Inc logo or marks in any way without getting Vortex Media Inc's prior written consent.

Vortex Media Inc respects the intellectual property of others, and we expect all our users to do the same. We may disable or terminate the accounts of users who violate our Terms or infringe on others' rights, at our sole discretion and when we deem it appropriate. If you believe your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been violated, please provide us with the following information:

a. An electronic or physical signature of the person authorized to act on behalf of the copyright or other intellectual property owner;

b. A description of the copyrighted work or other intellectual property you claim has been infringed;

c. A description of where the allegedly infringing material is located on the site;

d. Your address, telephone number, and email address;

e. A statement that you believe in good faith that the disputed use isn't authorized by the copyright owner, its agent, or the law;

f. A statement made under penalty of perjury that the information in your notice is accurate and that you're the copyright or intellectual property owner or authorized to act on the owner's behalf.

You can contact Vortex Media Inc's agent for copyright or intellectual property infringement claims at: Mailing Address: Vortex Media Inc Attn: Copyright Agent Email: [email protected]

SECTION 18 - ENTIRE AGREEMENT

This Agreement represents the complete agreement between you and Vortex Media Inc regarding the use of our Services, and it supersedes any prior versions of this Agreement between us. You might also be subject to additional terms and conditions when you use or purchase certain other Vortex Media Inc Services, affiliate Services, third-party content, or third-party software.

SECTION 19 - CHOICE OF LAW AND FORUM

ARBITRATION AGREEMENT: PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH Vortex Media Inc AND LIMITS HOW YOU CAN SEEK RELIEF FROM US.

THIS PROVISION PREVENTS YOU FROM BRINGING CLASS, COLLECTIVE, OR REPRESENTATIVE ACTIONS AGAINST Vortex Media Inc. IT ALSO BARS YOU FROM PARTICIPATING IN OR RECOVERING UNDER ANY CURRENT OR FUTURE CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTIONS BROUGHT AGAINST Vortex Media Inc BY ANYONE ELSE. ARBITRATION ALSO MEANS YOU WON'T HAVE THE RIGHT TO HAVE YOUR CASE DECIDED BY A JURY OR TO PARTICIPATE IN A CLASS ACTION IN COURT.

YOUR DECISION TO ACCEPT ARBITRATION IS AN IMPORTANT ONE. IT'S YOUR CHOICE, AND YOU SHOULDN'T RELY SOLELY ON THE INFORMATION IN THIS DOCUMENT, AS IT DOESN'T FULLY DESCRIBE THE CONSEQUENCES OF ARBITRATION. WE ENCOURAGE YOU TO RESEARCH AND CONSULT WITH OTHERS ABOUT THE IMPACT OF YOUR DECISION. YOU CAN OPT OUT OF THIS ARBITRATION AGREEMENT BY FOLLOWING THE INSTRUCTIONS PROVIDED BELOW.

You and Vortex Media Inc agree that any disputes arising from your use of this website or these Terms and Conditions will be resolved through arbitration in the state of Tennessee, except for claims involving intellectual property rights, which aren't subject to arbitration. A single arbitrator will conduct the arbitration according to Judicial Arbitration and Mediation Service ("JAMS") rules, as modified by these Terms. Both parties waive the right to class actions and jury trials. The arbitrator can award the same remedies that a court could.

All arbitration proceedings and awards must remain confidential unless disclosure is needed for preparation, court actions related to the arbitration, or as the law requires.

If you want to opt out of arbitration, send a signed written notice by mail rejecting the arbitration agreement to Vortex Media Inc's Legal Department at [email protected] within 30 days of agreeing to these Terms. If you don't follow the opt-out procedure, both you and Vortex Media Inc will be bound by this section titled "Dispute Resolution by Binding Arbitration." If any part of this arbitration agreement is found invalid, the rest will remain effective.

You and Vortex Media Inc mutually agree that this Agreement will be governed by the laws of the State of Tennessee without regard to its conflict of law provisions. Any claims, causes of action, or disputes arising out of or relating to this Agreement or the relationship between you and Vortex Media Inc must be filed within the courts having jurisdiction in Tennessee or the U.S. District Court located in that state. You and Vortex Media Inc agree to submit to the jurisdiction of these courts and waive any objections to the exercise of jurisdiction over the parties by such courts and to the venue in such courts.

SECTION 20 - WAIVER AND SEVERABILITY OF TERMS

If Vortex Media Inc doesn't exercise or enforce any right or provision of this Agreement, that doesn't constitute a waiver of that right or provision. If a court of competent jurisdiction finds any provision of this Agreement invalid, the parties agree that the court should try to give effect to the parties' intentions as reflected in the provision. The other provisions of this Agreement will remain in full force and effect.

SECTION 21 - NO RIGHT OF SURVIVORSHIP NON-TRANSFERABILITY

You understand and agree that your account is non-transferable and that any rights to your ID or contents within your account will terminate upon your death. When we receive a copy of a death certificate, we may terminate your account and permanently delete all contents within it.

SECTION 22 - ASSIGNMENT

You acknowledge and agree that you may not assign, transfer, sublicense, pledge, or otherwise dispose of any rights or obligations under this Agreement, whether by operation of law or otherwise. Any attempt to do so will be null and void. Vortex Media Inc may assign, delegate, or transfer this Agreement—in whole or in part, including any rights or obligations—to any affiliate, successor, purchaser, or other third party, without restriction, notice, or consent. This Agreement will benefit Vortex Media Inc, its affiliates, successors, assigns, and designated third parties, and will be binding upon you as a user without limitation.

SECTION 23 - SURVIVABILITY

You understand and agree that even after this Agreement terminates, cancels, or expires for any reason, certain provisions will reasonably survive and remain in full force and effect. These provisions include, but aren't limited to, sections about Indemnity, Proprietary Rights, Warranty Disclaimers, Limitation of Liability, Release, Dispute Resolution and Arbitration, Assignment, Intellectual Property Rights, and any other clauses necessary to give full effect to their meaning.

SECTION 24 - FORCE MAJEURE

You understand and agree that Vortex Media Inc won't be held liable or responsible for any failure or delay in performance caused by circumstances beyond our reasonable control. These circumstances include, but aren't limited to, acts of God, natural disasters, floods, fires, earthquakes, explosions, pandemics, epidemics, governmental actions, labor disputes or strikes, power outages, internet or telecommunications failures, wars, terrorism, civil disturbances, embargoes, or any other force majeure events. When such events occur, our obligations will be suspended for the duration of the event, and we'll resume performance as soon as reasonably practical afterward.

SECTION 25 - STATUTE OF LIMITATIONS

You acknowledge and agree that regardless of any statute or law stating otherwise, any claim or action arising out of or related to the use of our Services or this Agreement must be filed within 1 year after the claim or cause of action arose, or it will be forever barred.

SECTION 26 - VIOLATIONS

If you become aware of any violations of this Agreement, please report them to Vortex Media Inc at [email protected]

SECTION 27 - GOVERNMENT REQUESTS

To cooperate with governmental requests, subpoenas, or court orders, or to protect our systems and ensure the integrity and operation of our business and systems, we may access and disclose any information we consider necessary or appropriate. This includes, without limitation, your information, IP address, and usage history. Our Privacy Policy governs our right to disclose such information.

SECTION 28 - FOREIGN ACCESS OF SITE

Vortex Media Inc controls, operates, and administers the Site from our offices in the USA. If you access the Site from outside the USA, you're responsible for complying with all local laws. You agree that you won't use Vortex Media Inc's content accessed through the Site in any country or manner prohibited by applicable laws, restrictions, or regulations.

SECTION 29 - ERRORS, INACCURACIES AND OMISSIONS

Sometimes information on our Site might contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Site or related sites is inaccurate at any time, without prior notice (even after you've submitted your order).

We're not obligated to update, amend, or clarify information on the Site or on any related site, including pricing information, except as required by law. No specified update or refresh date on the Site or any related site should be interpreted to mean that all information has been modified or updated.

SECTION 30 - PRIVACY POLICY

We take member registration data and other personal information seriously, and it's protected by the Vortex Media Inc Online Privacy Policy (see the full Privacy Policy link on this site). As a member, you consent to our collection and use of the information you provide, including the transfer of information within the United States or to other countries for storage, processing, or use by Vortex Media Inc and our subsidiaries and affiliates.